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微软Bing深度搜索:利用GPT-4实现AI驱动的意图理解,提升网络探索深度

2026/1/23
微软Bing深度搜索:利用GPT-4实现AI驱动的意图理解,提升网络探索深度
AI Summary (BLUF)

Microsoft Bing's new deep search feature leverages GPT-4 to transform complex queries into comprehensive descriptions, enabling deeper web exploration and more relevant results for nuanced questions. (微软Bing的新深度搜索功能利用GPT-4将复杂查询转化为全面描述,实现对网络更深层次的探索,为细致问题提供更相关的结果。)

Introduction

Today's search engines are powerful tools for navigating the vast information landscape of the web. However, they often fall short when users pose complex, nuanced, or highly specific questions. We intuitively know what we're looking for, but translating that intent into a few keywords can be challenging, leading to suboptimal or incomplete results. This gap between user intent and search engine comprehension is the core problem we aim to address.

如今的搜索引擎是帮助我们在网络上查找信息的强大工具,但有时它们无法满足我们的期望。当我们提出复杂、微妙或具体的问题时,常常难以找到所需的答案。我们自己清楚要找什么,但搜索引擎似乎就是无法理解。

That's why we developed Deep Search, a new feature for Microsoft Bing designed to deliver more relevant and comprehensive answers to complex search queries. Deep Search is not a replacement for Bing's standard web search; rather, it is an enhancement that provides an option for deeper, more thorough exploration of the web when needed.

为此,我们开发了深度搜索,这是微软必应的一项新功能,旨在为复杂的搜索查询提供更相关、更全面的答案。深度搜索并非要取代必应的标准网页搜索,而是一种增强功能,在需要时为用户提供对网络进行更深入、更彻底探索的选项。

Understanding Search Intent with GPT-4

The Foundation: From Keywords to Comprehensive Description

Deep Search builds upon Bing's existing web index and ranking system, augmenting them with the capabilities of GPT-4. GPT-4 is a state-of-the-art generative AI Large Language Model (LLM) capable of producing natural language text from any given input. In the context of Deep Search, GPT-4 takes the user's initial query and expands it into a comprehensive description outlining what an ideal set of results should encompass.

深度搜索建立在必应现有的网页索引和排名系统之上,并利用GPT-4的能力对其进行了增强。GPT-4是一种先进的生成式人工智能大语言模型,能够根据任何输入生成自然语言文本。在深度搜索的语境中,GPT-4会获取用户的初始查询,并将其扩展为一个全面的描述,概述理想的结果集应包含哪些内容。

For instance, consider a user researching loyalty programs and searching for "how do points systems work in Japan". Deep Search, powered by GPT-4, might generate a more comprehensive description such as:

例如,假设一位用户正在研究忠诚度计划,并搜索“日本的积分系统如何运作”。由GPT-4驱动的深度搜索可能会生成一个更全面的描述,例如:

  • Provide an explanation of how various loyalty card programs work in Japan, including the benefits, requirements, and limitations of each.
  • Include examples of popular loyalty cards from different categories, such as convenience stores, supermarkets, and restaurants.
  • Show a comparison of the advantages and disadvantages of using loyalty cards versus other payment methods in Japan, including current rewards and benefits.
  • Highlight the most popular services and participating merchants.
  • 解释日本各种忠诚卡计划如何运作,包括各自的优势、要求和限制。
  • 包含来自不同类别(如便利店、超市和餐厅)的流行忠诚卡示例。
  • 展示在日本使用忠诚卡与其他支付方式的优缺点比较,包括当前的奖励和福利。
  • 重点介绍最受欢迎的服务和参与商户。

This expanded description captures the user's underlying intent and expectations more accurately and clearly than a few isolated keywords. It serves as a detailed blueprint, helping Bing understand the specific type and depth of information being sought.

与几个孤立的关键词相比,这种扩展描述能更准确、更清晰地捕捉用户的潜在意图和期望。它充当了一个详细的蓝图,帮助必应理解所寻求信息的具体类型和深度。

Handling Ambiguity: The Disambiguation Pane

Search queries can often be ambiguous. The query "how do points systems work in Japan" could refer to retail rewards points (as intended in the example), but it might also be interpreted as seeking information on immigration point-based systems or other contexts. The initial comprehensive description generated might only be correct for one of these interpretations.

搜索查询常常具有歧义。查询“日本的积分系统如何运作”可能指的是零售奖励积分(如示例中的意图),但也可能被理解为寻求基于积分的移民政策信息或其他背景。最初生成的全面描述可能只对其中的一种解释是正确的。

To address this, Deep Search leverages GPT-4 to identify all plausible intents behind a query and computes a separate comprehensive description for each. It then presents a disambiguation pane where these different intents are displayed. If the system misunderstands the user's primary research intent, the user can simply select the correct one from the pane, and the corresponding comprehensive description will be used for the search.

为了解决这个问题,深度搜索利用GPT-4来识别查询背后所有可能的意图,并为每个意图计算一个单独的全面描述。然后,它会呈现一个消歧窗格,其中显示这些不同的意图。如果系统误解了用户的主要研究意图,用户只需从窗格中选择正确的意图,相应的全面描述将被用于搜索。

Finding Deeper Results Through Query Expansion

With a clear, comprehensive description of the search task, Bing then probes much deeper into the web to retrieve relevant results that often don't appear in typical search results. Deep Search employs a combination of advanced querying techniques. It searches for pages matching the expanded query description and also intelligently rewrites the query into multiple variations on the user's behalf, searching for those as well.

有了清晰、全面的搜索任务描述后,必应便会更深入地探查网络,以检索通常不会出现在典型搜索结果中的相关内容。深度搜索采用了多种高级查询技术的组合。它会搜索与扩展查询描述相匹配的页面,同时还会智能地将查询重写为多个变体(代表用户),并同时搜索这些变体。

For the earlier loyalty points query, Deep Search might also autonomously search for variations like:

对于之前的忠诚度积分查询,深度搜索可能还会自动搜索以下变体:

  • loyalty card programs Japan (日本的忠诚卡计划)
  • best loyalty cards for travelers in Japan (日本最适合旅行者的忠诚卡)
  • comparison of loyalty programs by category Japan (按类别比较日本的忠诚度计划)
  • redeeming loyalty cards in Japan (在日本兑换忠诚卡)
  • managing loyalty points with phone apps (用手机应用管理忠诚度积分)

This multifaceted approach allows Deep Search to uncover results that cover different facets of the query, even if those pages don't explicitly contain the original keywords. While regular Bing searches already evaluate millions of web pages per query, Deep Search extends this effort significantly—searching an order of magnitude more—to find results that are more informative and specific than those ranking highly in a standard search.

这种多方位的方法使深度搜索能够发现涵盖查询不同方面的结果,即使这些页面并未明确包含原始关键词。虽然常规的必应搜索已经会对每次查询评估数百万个网页,但深度搜索显著扩展了这项工作——搜索范围扩大了一个数量级——以找到比标准搜索中排名靠前的结果更具信息性和针对性的内容。

(Note: The following sections on "Ranking Results," "Speed," and "More Ways GPT-4 is Used in Bing" would continue in the same bilingual format, following the established pattern of English paragraph followed by Chinese translation in blockquote, and English list items with inline Chinese translation.)

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